SAPCRM - Overview ( 2008/Q1 ) – Latest Available

CR100 - CRM Customizing Fundamentals ( 2008/Q1 ) – Latest Available

CR300 - CRM Sales ( 2008/Q1 ) – Latest Available

CR580 - CRM Use Interface ( 2007/Q2 ) – Latest Available

CR580 - CRM Use Interface ( 2008/Q1 ) – Latest Available - Update

CR600 – CRM Marketing ( 2008/Q1 ) – Latest Available - Participant

CR600 – CRM Marketing ( 2008/Q1 ) – Latest Available - Instructor - Update

CR700 – CRM Service ( 2008/Q1 ) – Latest Available - Update

TCRM10 – CRM Fundamentals I – CRM2007 ( 2009/Q2 ) –Latest Available

TCRM20 – CRM Fundamentals II – CRM2007 ( 2009/Q2 ) – Latest Available

TCRM20 - CRM fundamentals II - Part 1 CRM 2007 ( 2008/Q1 ) – Earlier Version

TCRM20 - CRM fundamentals II - Part 2 CRM 2007 ( 2008/Q1 ) – Earlier Version

Extra CRM2007 Materials : ( Also Included )

Master Guide to CRM 2007 (2007)

SAPCRM 2007 SP01 Release Notes

Quick Guide to Installing SAP Best Practices for CRM 2007

SAP CRM2007 – Interaction Center Overview

SAP CRM2007 – Service Management Overview

SAP CRM2007 – Web Channel Overview

SAP CRM 2007 Overview Documents

What is New in CRM 7.0 - Presentation
SAP CRM 2007 - Lead Management Detailed View (56 Pg)
SAP CRM 2007 - Campaign Management Detailed View (42 Pg)
SAP CRM 2007 - Marketing (48 Pg)
SAP CRM 2007 - Sevice-Oriented Architecture (45 Pg)
SAP CRM 2007 - Service Overview (71 Pg)
SAP CRM 2007 - Service Order Management Detailed View (49 Pg)
SAP CRM 2007 - Trade Promotion Management Overview (69 Pg)
SAP CRM 2007 - Web Channel Overview (24 Pg)

CRM 2007 WebClient UI Training - Presentation

Unit 0:  WebClient UI Overview
Unit 1:    UI Concepts
Unit 2:    Business Roles and Navigation Bar Customizing
Unit 3:    Transaction Launcher
Unit 4:    UI Config Tool and Design Layer Configuration
Unit 5:    Factsheet and WebService Tool
Unit 6:    Business Communication Management Introduction
Unit 7:    Framework and Customer Enhancements

Other Useful - SAP CRM2007 Stuff’s : ( Also Included )

SAP CRM2007 – Interaction Center :

CRM7.0 IC Agent

CRM7.0 IC Management

CRM7.0 IC Multichannel

CRM7.0 IC Rule BAG

CRM7.0 IC Service final

CRM7.0 IC Shared Service Center

Funds PCM Vale

SAPCRM IC 7.0

SAPCRM7.0 IC CEBP

SAPCRM7.0 IC Sls Mktg

SAP CRM2007  - Marketing :

CRM7.0 Loyalty Engine

CRM7.0 MKT Analytics

CRM7.0 MKT Camp

CRM7.0 MKT Lead

CRM7.0 MKT Lead 1

CRM7.0 MKT Lead 2

CRM7.0 MKT List Segment

CRM7.0 MRM

DV Loyalty Integration

DV Loyalty Reward Rules

LM Retail Industry

LM Travel Logistic Srv

Loyalty Program Management

Roadmap Marketing

SAP CRM Marketing 7

SAP CRM2007- Partner Channel Management :

Funds PCM Vale

PCM Authorizations

PCM Channel Marketing

PCM Channel Sales

PCM Channel Service

PCM Marketing

PCM Partner Mgmt.

PCM Partner Order Mgmt

PCM Technical Arch

SAP CRM PCM 7

SAP CRM2007- IT Service Management :

IC IT Service Desk

IT Change Mgmt

IT Incident Problem

IT Object Mgmt

IT Service Level Mgmt

IT Solman Integration

ITSM OV SAPCRM70

ITSM SB 0309

KnowledgeArticle

SAPITSM Messaging 2009

Service Req Mgmt